Shipping Policy

Shipping methods

We understand that getting your order to you promptly is essential. That's why we offer reliable and efficient shipping options to meet your needs. These may include but are not limited to standard shipping, and express shipping. All orders are packed with care and shipped nationwide via Australia Post.

Shipping cost

We offer a standard flat rate of $14.99 for standard shipping on orders under $300 and a flat rate of $9.99 for standard shipping on orders over $300. Express post shipping costs are calculated based on destination, and the weight and dimensions of the product. Express shipping starts from $18.95.

Local delivery

We offer free local delivery for addresses within the 4370 postcode.

How long does it take to process my order

Once we receive your order it will be processed within 1-3 business days. Order processing operates Monday - Friday (public holidays excluded). Estimated delivery times will be communicated once your order has been dispatched and you will receive tracking details via email. Contact will be made to arrange a delivery time for local orders.

Where we can't deliver

Unfortunately, at this time we do not offer shipping to countries outside of Australia and cannot deliver to P.O. boxes or hospitals.